TestimonialsBelow are some of my Client Testimonials
By: Lili Jaksic
With thanks to the Royal LePage Real Estate Services Loretta Phinney, Brokerage and especially a very diligent and amazing Ilona Warda, Sales Representative on one more successful sale. From the very first phone call, this super efficient team shared their very best …well organized, structured, well planned, logical, competent ….
By: J. A. Pimentel
Having Ilona Warda as our Real Estate Agent, has been a wonderful experience. Ilona was very professional, knowledgeable, friendly and very efficient in getting the job done. She helped us to buy a beautiful home we love and sold our house much more over asking price. We felt confident throughout the process as Ilona was there to guide us step by step. Together with the Sign, Open House, Website and advertising our home was sold in 36 hours. We are still in shock that she sold our house so quickly. Ilona and Loretta Phinney Team been nothing but amazing. We appreciate all the work and free services offered by Ilona and her Team. They provided us with a very effective marketing, professional photography and home staging. The results were amazing. We definitely recommend Ilona and her Team to anyone that needs to Buy or Sell a House.
Hope business is going well. We will always remember the wonderful experience we had in selling our home with the Phinney Team. Kind, fair, honest, professional and reliable even after the sale has closed. We will always recommend you!!!
By: Elena & Michal
Working with Monika was a real pleasure. We were both buying and selling with her. She is very professional, friendly and knowledgeable. As parents with two kids we were apprehensive about selling our apartment. But from the initial meeting with Monika, we knew that we were in good hands. She gave us great advice on when to put our property on the market, pricing, staging, and more. Monika kept us up-to-date on the progress of our sale and we knew she had everything under control. We will definitely recommend Monika to anyone who is looking to buy or sell. Thank you for outstanding service!
By: Rosalie R.
Kimberley, since we've had a few days to digest the selling/closing of our home in Mississauga, we now feel the burden removed from our shoulders. During the process, we could not have kept sane if it weren't for your kindness and understanding, and always going the extra mile to ensure a smooth transition from listing to closing. When we first met you instilled confidence in us that you would do all the work necessary to sell our old farmhouse. You told us that we could leave that burden with you. Selling a heritage home can sometimes offer challenges that only special skill and experience can conquer. You did this and so much more. You not only sold the house but you also found the buyer. Bravo, well done. Your genuine and caring character guided us through this difficult time, and always with a comforting smile and gentle eyes. We saw and appreciated all the extra work that you put in by staging the house, creating brochures and advertising, and doing several open houses. Your communication skills are second to none and your understanding and empathy are outstanding. We will recommend you anytime. Thank you for a great experience and for the time you spent with us. It was enjoyable. Kindest regards, and with the great respect Rosalie and Bob
By: Don and Brenda M.
Dear Loretta, We were one of the lucky ones to be introduced to Paul Weber this past April and would like to share our experiences with you. We were very happy and pleased to have had hi as our realtor to sell our home and find us a beautiful new home to grow into. Right from the start, we noticed that Paul stood apart from other realtors we have met in the past. From his friendly personality and pink socks that won our kids over to his knowledgeable expertise and patience with our many questions. Paul always took the time to inform, educate and advise us every step of the way. He was always organized, prepared and very professional. (Gotta love his pencil case, hi-lighters and paper-clips) Above all, he always had a smile and a calmness about him that provided us reassurance, confidence and trust in him. When he was representing the sale of our home, he was very professional, fair and took his time to ensure we understood all the scenarios and that everything was done correctly. During the process of searching for our new home, Paul was never pushy, he allowed us to speak our thoughts and always asked questions to clarify our needs. He often pointed out things we missed or should be considering. Paul always responded to our emails/texts in a timely manner. We felt like we were his only clients. Loretta, the services your team provided in selling/marketing our home surpassed our expectations. From a down-to-earth experienced Sales Representative (Paul) to having a professional home stager provide a consultation in helping us get the home ready for the market to getting a floor plan specialist prepare accurate floor plans to assist with selling to having a professional photographer who took amazing photos of our house to printed colour glossy brochures featuring photos and specs of our home to preparing booklets of the schools in the district to newspaper ads and much more..., we felt all your professional dedicated services were key factors in getting us 19% over our asking price. Thank-you to your team for the top-notch services. Thank-you to Paul for the exciting block party adventure of selling our home and the nerve racking hour wait in the car on a raining evening while he secured the purchase of our beautiful new home. Without hesitation, we would truly recommend Paul and the services of your team to our friends and family. Once again, thank-you for the great experiences! Sincerely
By: Tamara & Sang
Lilian did a phenomenal job at selling our home! Our home was sold within a week!! Lilian was so helpful throughout the whole process of selling our home. She made us feel secure, happy, and stress-free! From the staging of our home, to creating brochures, floor plans, and setting up photography, she guided us every step of the way. Moreover, she was always there when we needed her and was quick and efficient at getting every task we needed completed in a timely manner. Thank you Lilian!!
By: Bob & Janice
Wandering into an open house for the sole purpose of meeting Michael was the best decision we could have made. The second was listing with him and the entire Phinney team. The sale of our home was seamless, professionally orchestrated and quick. We will continue to highly recommend your services.
By: Irene and Mike Saffran
We can not say enough wonderful things about Kimberly Phinney and her team. From the moment we met Kimberly, we were treated with the utmost professionalism. She dealt with all of our questions and requests promptly and thoroughly. We were looking for that special agent that could provide us with a one on one experience and Kimberly gave us that and much more. The “ I Care “ relationship we received from Kimberly and her extraordinary team was second to none. The Phinney team could not have been a better fit for us from the first step of professional staging to the final sale negotiations and everything in between! We highly recommend Kimberly Phinney and the Phinney team to anyone looking to buy or sell...in fact we already have! A++ Kimberly! Irene and Mike Saffran 454 Canterbury Cres Oakville
Hello My name is Dave I met with Jacqueline at a showing It was down right the worst Agent I ever met. I ft horrible when I left. I don't think she should be in this field! I do not recommend her. Sorry
Hello went to an open house and Jacqueline Feeley was doing a showing..Definitely needs to improve on some interpersonal skills. Sorry I would not recommend her to anyone.
We met Lillian at an open house and her drive to help us made us choose her to be our agent. She worked very hard to our last minute requests for showings, thorough in her research and was familiar with the different areas of Mississauga. It's been a roller coaster for us from rejected offers to finding a house that we absolutely love. We made a great team. Thank you for all your help!
By: James S
Dear Loretta, Thank you for all your efforts selling my home. I'm glad you took my initial Sunday night call. I'll forever appreciate your work. Best Regards, James S
By: Vivian & Adam
Michael, Adam and I want to thank you for all the support you have provided, your professionalism, your dedication and you extraordinary client service skills. Words don't do justice for how thankful we are. Your patience, your handholding, your encouragement meant the world to us in this difficult market. You have always put our interest and our comfort before your own, taking valuable time from your family at any hour of the day to answer our questions, address our concerns and provide reassurance and comforting words. Above all, your knowledge of the market and the process as well as your impressive negotiation skills. Lest not forget your strong support team from Loretta to Kim and the office staff, everyone was amazing! We could not have trusted a better team to take care of selling our home and buying us a new one. It is our pleasure to recommend you to all our family and friends and be your advocates for years to come. Thank you for everything! Vivian & Adam
By: Kathy and Jason
Loretta and the entire Loretta Phinney team were fantastic to work with on the sale of our home. It was a seamless, smooth and inclusive process from start to finish. Loretta made us feel as important as if she were selling one of her own family's home. We appreciate Loretta Phinney's team's hard work and would definitely ask Loretta for help in the future.
By: Lori and Shel
Hi Loretta, Shel and I just wanted to take this opportunity to say how much we appreciated all the work you did getting mom's house ready, listed and sold. We have to say, it was sooo much fun watching you work the game. I'm sure there are very few agents with your experience and enthusiasm for the art. And it really was 'artwork' ! You made the whole thing an exciting experience, and as stress free as possible. We finally got Everything out yesterday. The new owners are really nice people and it will be interesting to see what they do with the old place. Thanks again so much, and we hope to see you again soon. Have a great year,
By: Greg G.
Rick did a great job marketing my condo so that it stood out from the other listed properties in the area. He is very effective at keeping his clients informed about all details of the sale and was diligent in following up with potential buyers. I highly recommend him as an agent.
By: Alan & Philippa P.
It was a pleasure to work with Anna and Michael Phinney to sell our family home within two weeks. Their professionalism and astute knowledge of the real estate market, combined with their tireless commitment and good humour made what could have been a very stressful time stress free. Thank you Anna and Michael!
By: Rosie R.
I met Loretta Phinney recently when I was looking for a Realtor to list my late brother's home. From the first time I met her I was impressed with her knowledge and understanding of the Real Estate market. Loretta is very confident and is dedicated to her work. She delivered on everything that we had discussed regarding the sale of the house. She is a result oriented person, who goes above and beyond to represent her clients. She exceeded all my expectations, not only did our house sell in a very short time but we were also very happy with the price she was able to negotiate. Loretta and her team are truly incredible!!
By: S & A
Working with Sonia Fiorino was a great experience. Sonia helped us get our house listed and sold in a short period of time and worked hard to get us the price we wanted. We are very impressed with Sonia’s professional demeanour by keeping us well informed about all potential buyers. We would definitely use Sonia in the future and recommend her to our family and friends.
By: Rosa Maria C.
Thank you Loretta for your professionalism and dedication during the sale of our home. From start to finish you made us comfortable and had us at ease, your work ethics are truly amazing and reassuring, first class.
Lisa has been such a wonderful blessing for a new homeowner like myself. She started work with me back in October and has been not only patient but persistent! We looked at a total of 43 houses (I wanted to find MY home) prior to finding the one - and the one wasn't even on the market! Lisa made the process that felt so daunting, so easy. She made me feel extremely confident when I finally put in my second offer (first fell through due to inspection) I knew that I had found the one. I cannot thank her enough for this whole experience! THANK YOU!!! And a big thanks to Loretta and team! You put together an awesome holiday shindig where we got to see the new Thor movie! That really made it feel like I was working with more of a family than anything.
By: Barry T & Heike R
Hi Loretta and Team, Thank you very much for your guidance and support with the recent sale of our home. We had an ambitious timeline and everyone on the Phinney team pitched in to help us get our house ready and on the market in a matter of a few weeks. We really appreciated the professional staging advice, which allowed us to highlight the best features of our home. Your personal touch and experience made the whole process as comfortable and stress-free as possible. Thanks again!
By: Emily & Jeff D.
Stacy Shipp is the epitome of who a Realtor should be. From our experiences dealing with real estate professionals, the "pushy salesperson" is often visible, and Stacy couldn't be further from that type of Realtor. Stacy was genuinely interested in getting to know our family and what we valued in a property. She provided an honest opinion to the many homes we viewed and never indicated a personal agenda. We learned a lot, as Buyers, listening to her guidance and the quality of referrals she provided, which supports the reason why one becomes a client of a full-service group like Loretta Phinney & Team. We strongly recommend Stacy for her work ethic, dedication, and professionalism that will be evident to anyone who meets with her, and she'll continue to be our Realtor of choice for years to come.
By: Darlene G.
It's SOLD! Music to my ears. It was such a pleasure partnering with Michael Phinney and team. You are a consummate professional who is patient, hard working and dedicated. You are also a wonderful person who I am proud to know and call a friend Thank you so much for everything you've done for me.
By: Hugh and Carole L.
My wife and I are extremely happy with our experience selling our existing home and purchasing our new home with Kimberly. Her real estate expertise, staging skills and genuine concern for the happiness of her clients was invaluable to us. With the support of the Phinney team, we were provided a great marketing plan, ongoing communications and the added value of having a very large and professional sales team behind us. Kimberly achieved results which exceeded our expectations in every way and we would not hesitate to recommend her to anyone who is considering selling or buying a home.
By: Elizabeth T.
Dear Loretta, I am so thrilled that we met. You are such a wonderful person! Thank you for all the work you put into selling my home. You made the experience such a positive one for me. I appreciate your many efforts.
By: Roger G.
I have bought and sold 3 houses with Loretta Phinney over the past 10 years. Without a doubt her reputation as the leading real estate professional in our market is earned every day. From advice on staging to advertising to presentation for open houses, Loretta stays personally involved until the deal is done. Her experience coupled with hard work gives me great confidence that nothing will be missed. She is a true professional.
By: Cosimo and Jasmina C.
My wife and I have had many Real Estate agents over the years but none matched the calibre of Anna Taciak. Just under 2 years ago, Anna found our dream home. I have to say that we were looking for a specific type of home in a specific neighbourhood and we new it wouldn't be an easy task. But Anna was diligent and persistent and found EXACTLY what we wanted. Anna Taciak is an absolute pleasure to work with. We are once again, very satisfied customers. Just a week ago or so, Anna found the perfect home for my son and at a great purchase price in downtown Mississauga! Anna Taciak goes above and beyond to ensure she understands exactly what her clients are looking for. More importantly, she takes the time to gather all the market trends, history of what comparable properties have sold for in the area of interest where her clients are considering, and does an excellent job making the complicated seem very simple and easy to understand. This approach truly lowers the stress levels in the whole "Selling and Buying" process and makes it a much more enjoyable experience. Anna's professional manner, very warm and friendly demeanor make it an absolute pleasure to work with. This is why I have entrusted Anna to represent not only my personal Real Estate needs but also my son, many of my family members and close friends. I would highly recommend Anna Taciak to any one who is looking to purchase any type of residential property. If you want a Real Estate Agent that is professional, knowledgeable, patient, reliable, honest, Anna Taciak is the agent of choice.
Shortly after the sale of my mother's house, she fell and broke her wrist. That developed into pneumonia and she was in hospital for 3 weeks and then was followed by a lengthy recovery with other health issues. She is now stable and look forward to her joining us for Christmas. Thanks to you and the Phinney team for selling her house, my brother and I did not have the added stress of looking after her home at that time when she needed our attention the most. It certainly was good timing selling her house in March. We never dreamed of having 32 offers. With your professional coaching, we received maximum value for the sale of her home. Not knowing what the market was going to do, again with your good advice, we took the offer with the shortest close. The offer was sound and certainly the price exceeded our expectation. Both my brother Wayne and myself were impressed from our first meeting with you and Paul. Thankfully, we chose you. You and your staff and, of course, Ron, all proved to be the right team working for us. Everyone was courteous and professional and proved to be the true meaning of a "team". I would highly recommend you and Phinney team to anyone looking to buy or sell a home.
Hello Loretta, I hope your doing really well. Moms condo closed today and I wanted to thank you very much for helping us in this effort. You, and your team did a fabulous job in securing our desired price and for that I thank you very much. Thank you again for your great work and absolute professional manner. When it's time for us to sell your my first call. All the very best and warmest regards Mike
I was very pleased with Loretta Phinney in the selling of my condo. She was very professional and had my interests at heart I would highly recommend her to my friends.
By: Jo Ann and Chris
Loretta and team, What a pleasure to deal with - Honest, professional, and sold two properties for us, within days of listing. When our children buy houses in the next year or two, we already know who they can trust to do a superb job. Thanks Loretta!
By: The Works
We used Loretta to both buy and sell our home in Lorne Park, both times we were very satisfied with her knowledge of the general market and our area specifically. On our recent sale [March 2017], she and her firm provided photography, staging suggestions and sound advice on projected value. She worked closely with my wife and I, and we would have no hesitation recommending her to friends.
By: Eddy & Janine
Hi Loretta, We would like to thank you so much for all of your hard work in selling our home. From the first time meeting with you to the closing of the sale with the buyer, we felt extremely comfortable and always knew you had our best interest at all times. Your professionalism and dedication to ensuring all of our needs were met was exceptional!!! You were available day and night and always responded to our questions quickly and efficiently. You and your team were outstanding in planning, preparing and marketing our home to all potential buyers. As a result, we received multiple offers and our home sold within 2 days. We are so happy we had you on our side as you ensured we received the highest price for our house. I would highly recommend you to anyone looking to sell their home!! Greatest thanks!!
By: John and Sandy W.
Dealing with Loretta Phinney and her Team was not only an enjoyable experience, but also a sharp business decision. No other Realtor carries Loretta’s clout in the Western GTA. Our home was marketed brilliantly and exhaustively resulting in a quick sale at a great number. We highly recommend Loretta Phinney and Team for the marketing of your Residential property.
By: Nelia and Tim T.
When my husband and I decided to sell our house we were stuck on who to call. We did our research and decided on Loretta Phinney. She was professional, informative, efficient and a pleasure to work with. I have come to the conclusion that if you want the best results...Hire the Best!!!
By: Mary-Rose and Adi
In a housing market as hot as the one in Mississauga these days it is probably true that any house in the right area can sell easily. But to us this was not just any house. It was our home for the last 21 years. It was the school where our only child had grown up and launched her successful career. It was the neighborhood of houses and friends who had helped us celebrate our joys and who had shared the burden of our adversities. So we wanted to do good by all those whom we had come to regard as an extended family. The choice of real estate agent team to help us make the whole event not only a success but a triumph was clear from the start. So we turned to the winning team of Loretta Phinney. Her graceful, humble, frank and honest style and her humor and diligence were inspirational. Its not just one individual but the whole ethic that her leadership infuses into the entire team that made the difference between a transaction and a tremendously successful and memorable experience. The trust and respect that the other real estate agents showed her was testimonial to the fact that our experience was not an aberration but rather a glimpse into the conduct of an office that has rightly claimed the "throne" of the profession for years. We are grateful for the chance to have watched a true professional and her world class team in action... and yes the price this team was able to get for us exceeded our most optimistic dreams. Thank you to all of you. You are great!
By: Brad C.
Truly the best in the industry!!! Professional, Efficient and effective! The entire team is made up of genuine individuals who take pride in providing the customer a smooth easy experience! Thank you Loretta Phinney team!
By: Lori L
I will definitely vote for you as "Best Realtor in Mississauga," for indeed you are the best realtor as far as I'm concerned. I was so impressed by the way you and Ron and your entire team worked to make my house attractive to prospective purchasers. Your attention to detail was greatly appreciated, and I will definitely be in touch should a move to Oakville be in my future. Sincerely, Lori
By: Jackie M
Thank you for a job well done Loretta! It was good working with you. Jackie
By: Debbie & Dave
Good Morning Loretta, Just a quick note to say thank you to you and your team for all the hard work to conclude a sale for Debbie. The price range was a difficult one at this time and your efforts were truly appreciated. Wishing you and your team continued success!! Kind Regards, Debbie and Dave
By: Judith F
"I chose the best and got the best - Loretta delivered exactly what she said she would. Her entire team excels in customer service"!!
By: Miran K
Loretta, I wanted to thank you again for your excellent help and services while we sold our house on the behalf of the estate of our mother. The past month has been stressful for our family, but with you leading the real estate prices, we felt secure and confident that you would do the best for us....and you did!
By: Lori C
Loretta, please know that I will put the word out re Your Team! You and Michael are professionals yet with that down home atmosphere! From the moment I met you both, I was confident that the house was in good hands and would be sold! As a matter of fact, a week prior, Michael became concerned that things were not moving..I assured him it was the season and homes sold last year around here in February and March in days. Even the staff who called re appointments, were always welcoming and cheerful...a tribute to you! Got your Team Ad in the Mail..impressive.....I will not mention names, but When comparing two realtors trying to sell my home....I would compare them this way...Why bother with silver when you are offered gold? Best Regards, Lori C
By: The Phinney Family does the ALS Ice Bucket Challenge
By: Loretta Phinney Team Aug 26, 2012
By: A Competitive Advantage
By: It’s Our Passion
By: A Well Oiled Machine - A Sellers Perspective
By: The Competitive Adantage - A Buyers Perspective
By: The Phinney Team
By: The Full Service Approach
By: The Family Touch
By: A Team You Can Trust
By: Demonstrating Results
By: Refreshing Real Estate
By: A Team That Works
By: What You See Is What You Get
By: Getting The Job Done
By: ALS Walk
By: Rhea Agentlocator
she is a great agent.
By: Ann Smith
Hi, just a note to say thanks for all you have done for us throughout this process. As first time buyers, we had a lot of unanswered questions regarding the purchase of our home. Thank you for providing the answers to many of these and giving us informed advice on the homes that we visited!
By: Suzanne & Rob
Working with Ron and his team exceeded all of our expectations. They are organized, punctual, efficient and most of all a pleasure to deal with! He has the best office staff hands down! Ron is so hard working - 24/7. He always answered his cell phone and that is not an easy task when you are juggling so many listings and sales, but through all these processes we were always made to feel like we were his #1 client. Thanks for that Ron. (He came out in the dark past 11pm to put up our SOLD sign!! now thats dedication!!) I now understand why he is so successful. Personality, perseverance and professionalism. He is the whole package.
By: Julie & Lloyd Nakaza
From the first moment that we met Ron Phinney we knew we were in the right place with the right person. You'll never have a more genuine, kind-hearted and hard-working individual in your corner. Anyone who's looking for a realtor should look no further than The Magic Man, Mr. Ron and his incredible team.
Congratulations on the successful sale of our father's family home. Your efforts on behalf of our family were much appreciated! You operated with confidence and professionalism and stood your ground, an attribute I expect you modeled after your own family, while you independently sold our multi-million dollar home. We want to thank you for a "Shipp Shape" Job! We are relieved to move forward to the next chapter. Best wishes and continued success in your career, you are a valuable part of the family business.
By: Toni W
"Loretta is honest and intelligent."
By: Al Q
"Thank you for all your efforts. I am sincerely appreciative of them."
By: Anita A, RLP
"It was a pleasure to meet you at your agent open house today. I was amazed how friendly and personable you are being the #1 Realtor for Royal LePage in Canada. You took time to discuss your listing with every realtor who came."
By: Alan P
"You did a superb job finding the right house for us and pointing out the merits of each one. We are really impressed with the hard work that you did for us."
By: Josie and Ram
Congratulations for your astounding success! You are a remarkable team and we are pleased to be associated with the best!"
By: Clare M
"Thank you for making a painful task at least technically painless. It was a relief to put total confidence in you and a pleasure to talk with you and get to know you."
By: Linda & Greg G
"We just wanted to say thank you for your hard work helping us to buy & sell our homes."
By: Maureen & Doug C
"Thanks so much for your wise advice and assistance in our purchase & sale transactions."
By: Carolyn R
"Your expertise and support in first selling our shared home for us & then assisting us separately to purchase our new homes was truly wonderful gift and made the entire experience a seamless and most memorable one. When friends & associates speak of an interest in real estate you are the only names that come to mind!"
By: Tammy & Mark R
"It has truly been a pleasure having you represent us during the purchase of our new home. We absolutely love the area and the neighbours have been very welcoming."
By: David & Marshal S
"We were fortunate to have you provide us with the highest level of professional expertise, along with care, compassion, patience & understanding. What was done on our behalf, & adjustments that were made to assist us, are very much appreciated."
By: Christine & Christopher S
"Thank you so much! It was a pleasure doing business with you, and we will recommend you to our friends."
By: Veena N
"I enjoyed working with you & thank you every day in my heart. Your integrity in this business is truly unsurpassed!"
By: Stanley A
"If you ever wish to have someone act as a referral or recommend you as the agents of choice, I would be most happy to be that person! Thank you very, very much."
By: Doug B.
"Thanks very much for handling the sale of my mom's house. You were very knowledgeable and professional, I feel you were able to get her fair value for the home. You sure put us at ease through the process, and we are glad the deal did not drag on for days or weeks. It was great to get the sale done quickly and cleanly."
By: Yours Truly, Gina & David
"Thank you again for all the work you did for us and the wonderful results." ~Patty D Dear Ron & Loretta: Thank you so much for the time and effort you devoted to the sale of our home. We sincerely appreciate all that you have done for us."
By: Jerry W
"I would like to compliment you, as well as to thank you for a job very well done! The sale of our house was completed smoothly, professionally and above all, very quickly; in fact, so quickly that we had to hustle to get the sale of our new house completed in time. However, that, too was a rather smooth operation. I would not be complete in my praise if I did not mention your staff specifically Nancy C. She was always well dressed in proper business attire, and I personally think that is important. She did her job quietly and effectively. All in all, I can honestly say that dealing with you was definitely the most pleasant real-estate experience we ever had, in the fifteen times we have moved, these last fifty years! If you would like to have a Letter of Recommendation from me, I will be very happy to send you one. With my kindest regards and warm thanks."
By: Helga H
"Dear Loretta, & Team, I am grateful and very pleased with your service. Special Thank you to Loretta."
By: All the best, Gordon and Ann M
"Many thanks for helping us to buy our condo and then to sell our home of many years. You and your team did a wonderful job. Your thoughtfulness and the many hours of hard work it took to accomplish this were greatly appreciated. Our thank to all your team, but especially to you."
By: Yours Truly, Gina & David
"Dear Ron & Loretta, Thank you so much for the time and effort you devoted to the sale of our home. We sincerely appreciate all that you have done for us."
By: Vicki L
"My association with you has always been positive and I will always give you high praise and referrals. Thank you again, for your kindness shown to me and your attention when I needed it. My very best to you."
By: All the best, Maria
"Hello Loretta, I just wanted to say that it was a real pleasure meeting you this week. You are an inspiration to all us starters in this field!"
By: Best Regards, Kevin L
"This experience has certainly been very educational and seems to have worked out quite nicely. We are very pleased with the way you and your team have handled our listing and will be recommending your group to our friends and family."
By: Sincerely, Elizabeth and Chris
Dear Loretta, Thank you so much for everything you have done for us. Chris and I appreciate how much you and your spectacular team worked to sell our home. You sold it quickly and at a great price! Please extend our thanks to everyone, particularly Ron and Kimberly. No doubt we will be recommending you every chance that comes up. Thank you again Loretta, it's been our pleasure.
By: Scott W
I just wanted to thank everyone for the outstanding job that you guys did. The professionalism as well as the personal touch always made me feel very confident and comfortable. In addition, it was a lot of fun dealing with Ally and Mary....thank you both for the many chuckles and smiles!! So thank you thank you thank you for everything!!! Your friend and huge supporter
By: Paul C
You are the "rock star" of Real Estate Loretta, with many thanks to you and your team for dealing with a very difficult situation with complete professionalism and doing what it takes to get the deal done!
By: Brenda & Dutch
Hi, Mary and Loretta: Thanks ladies (and to all the Phinney peeps), I'm doing my "happy dance". You facilitated a quick and seamless sale and thank you for your patience and indulgence in working around my parents schedules. Best regards to all.
By: Jasmina, Kemal, Aydin and Vahida P
Hello Loretta, We wanted to thank you for your fabulous service. Your team has made the sale of our home flawless! We will be recommending all friends and family for you for any future sales. Thank you!
By: Angela & Bernie O
Hi Loretta, Just wanted to let YOU know and your amazing team that Bernie and I think the pictures and video are absolutely outstanding. See you soon, Regards
By: Carol & Dave S
Dear Loretta & Team, We would like to wish you all to have a very Merry Christmas and a Happy, Healthy New Year. We really appreciated the "Team Effort" with the sale of our home. Merry Christmas
By: Brenda & Dutch
Hi, Loretta: Season's Greetings to you, your family and team as well. Thank you for making the sales of my parents home as simple and seamless as possible. They are now happily nestled into their new home and Mom is especially thriving, making a name for herself throughout the residence. Dad says his eyesight has improved as a result of staring at all the pretty staff. I hope you haven't suffered too much due to the storm and get some well deserved downtime over the next few days. Sincerely
Loretta, I felt you were straight forward, mature and understanding person to talk to with a reasonable fee. I would definitely refer you to other friends and colleagues if they needed an agent. I want to thank you for your time. Sincerely
By: Mary & Alan
Hi Loretta, We just saw the 2 page spread in today's G&M, showing you at No. 1 in the National Chairman's Club for 2013. Well deserved congratulations! It was a pleasure working with you last year to sell our home - small potatoes compared to many of your listings, but you were always there for us and we had a few laughs too. All the best for 2014,
Hi Loretta We are most impressed with your book. We love the pictures and your description. You really show the house in its best light! Much appreciated!
By: Phil H.
Thank you Loretta. Thanks for all your patience and hard work. Julie and I are thrilled about our new house.
Hi Loretta, I wholeheartedly agree with Phil! Thank you so much for your help and hard work. We can't wait to move in to our new home. All the best.
Trying to sell a house in any market has the potential to be stressful and frenzied. However, working with a highly capable and extremely knowledgeable team brings order and insight to an otherwise chaotic experience. Loretta and her team were amazing! I truly felt important to each of the team members, from the professional photos, floor plans and a wonderful write up on my property. There was nothing left out and it all happened over night. I was impressed by the practical decisions that Loretta made in preparing my house for the market... And then there are all the extras - the little things they do to make the experience as painless and easy as possible. Mary Shanks, Nancy Cormack, Catherine Bourelle and Michael Phinney were all amazing people at all times. Congratulations on your continued success, Loretta you have been a true inspiration to me. I love my new home.
By: Brandon & Jason
We are so glad we got the house sold quickly! Thank you so much for making the selling process efficient.
By: Uma & Tejas
Dear Loretta Hope you and Ron enjoyed your time away from Toronto, you picked the right week to be away from the cold. We just wanted to send you a quick but heartfelt Thank You for both the rental and the sale. We enjoyed the support from your wide professional team to make this happen. I'm sure time will pass quickly and the closing date will be here soon.
Thanks Loretta and team!! What a wonderful experience ..... your professionalism was exceptional. Kindest regards
By: Keith A
Loretta Great thanks so much for your help and guidance Loretta - we really appreciate your hard work and dedication! You are an amazing lady and it is very obvious to both Jennifer and I why you are #1 in Canada! Cheers - well done!
By: Jennifer & Keith
Dear Loretta; Just wanted to send a note of thanks for your hard work, professionalism and dedication. You have made selling our home a stress free experience and we can't thank you enough. We know lots of agents and we were thrilled to be represented by the best. Thanks again Loretta!
By: Sarah & Jay
Hi Loretta, Jay and I just wanted to reach out and personally thank you for coming to meet with us about our home a couple of weeks ago. We were very impressed with your knowledge of the market and we wanted to hire you to represent us. The Friday following our visit a couple approached us privately to buy our home and it was a great offer with only one condition. We just closed today on the house so we are thrilled! We will definitely keep you in mind for future moves and share our experience with friends and family. All the best!
By: Mark S
Many thanks to you and your team for an exceptional experience.
By: John Sweetman
Your kind words were appreciated and I assure you the feeling is mutual. You gave more than you received. I will always be grateful for the considerate way you made leaving my home of 45 years so easy for me.
By: Raymond and Helen
You are the "BEST" Real Estate Agent we know!
By: Theresa Bulanda
It was a pleasure working with you and I would highly recommend your services.
By: Francine B & Robert A
"Francine and I both enjoyed working with you, Ron, and the whole team. We are very happy with our new home. Please accept our best wishes for continued success and good health."
Thank-you Loretta. You made a potentially tricky transaction as smooth as silk, thanks to your professional and caring attitude. Ron and the rest of your team were also amazing. I will not hesitate to recommend you to any of my friends and business associates looking for an effortless real estate transaction. Regards,
By: Sarath & Lakshmi
We wanted to express our sincere thanks to you both and your Team for your professionalism in handling the sale of our home on Joshua Creek in Oakville. Kimberly, we are both very impressed with your attention to detail and understanding our needs. Your good advice and excellent staging helped us to sell our home during a very difficult market for sellers. We have no hesitation to recommend you to anyone looking for an experienced Professional to handle all of their real estate needs. Thank you both and your staff for a Job Well Done!!
By: Paul & Jackie
Given the current housing market and the time of year we listed, Michael was able to not only sell our home but brought us a buyer. Working with Michael Phinney, you get the whole team – it’s like getting a great spa day! You put yourself in the hands of the professionals and they go about doing their job superbly. At the other side of the experience, you’re left in a calm, relaxed state. No need to worry about any of the details as everything is taken care of for you. Expert guidance; great customer care; awesome marketing and not to mention staging was done like magic! Thanks for the great team effort!
By: Claudette and Franklin
Dear Michael, Gordon and I want to thank you very much for all your hard work on our behalf. Now that our house has been sold, Gordon and I can look forward to our new stage in Life. If you ever need anyone to vouch for you, please call on us, we would be more than happy to do so.
By: Jenny W
Kimberly was so much more than a realtor. In a challenging and constantly evolving market she provided support throughout the whole selling process from staging to contract negotiations; I simply couldn't have done it without her! Thanks Jenny
Dear Michael I would like to express my sincerest appreciation for your excellent, friendly service, great communication, and dedication in the selling of my home. You not only sold my home so quickly, but assisted in finding me a lovely rental place to live in while my new home is ready. It is so wonderful to encounter such a high level of excellence. It is no wonder your company earns such high levels of rewards. With agents like yourself behind the company how can you not be the best in the business. Trust that I shall recommend you to many, many interested buyers and sellers. Bravo ! Sincerely Liz
By: Evelyn and Bruno R.
Hi Kimberly: Bruno and I would like to thank you for all your assistance and advise with our latest sales transaction. As usual, you were spot on with everything from ideas on making our apartment more appealing to your marketing. Your consistent professionalism and dedication to your clients is unmatched in the highly competitive real estate industry. You have always gone above and beyond our expectations Its always a pleasure working with you, and we look forward to working with you again in the future.
By: Vic & Marie
We would like to take this opportunity to thank Kimberly and Michael Phinney, and the rest of the team at Loretta Phinney Real Estate, for a successful outcome on the sale of our home. This is our 6th transaction with the Phinney’s, which in of itself speaks volumes for the confidence we have in them. Buying or selling a home can be stressful at the best of times, but knowing you have the proper realtor representing your interests allows you to remain calm and make the right decisions. Even though it looks so easy afterwards, you know the Phinney’s were hard at work and their extensive network created all the right conditions to get the job done. We are highly confident in their abilities and would recommend their services to any potential client looking to purchase or sell a home.
By: Susan and Bill
Kim Phinney and Team, We want to thank the team for an exceptional job. We are pleased with the professional experience and the fabulous outcome. I will recommend this team to anyone looking for a full service smooth experience. Thanks so much for all you did
By: Brenda & Nick B
"We enjoyed working with both Kimberly and Loretta who handled the sale of our house. It was a pleasure doing business with all of you on the team."
Hi Kim, can't believe the time has finally arrived! We took posession Monday and reno's and painting are underway! Move in date is next Friday. I wanted to officially thank you for all your help and guidance over the past several months. The whole experience was a pleasure, so smooth and I really enjoyed working with you. You were always very honest about everything and gave us great advice and support both in the sale of our existing home and purchase of our new home. Thanks for everything and we will gladly refer you to friends and call upon you again the future should we need to (but not any time soon though as we love this house). Thanks again Kim!
By: John & Zena H
It's hard to put into words about Mike Phinney and his team from Royal Lepage. Only that they have done a fantastic job on selling my home in 3 days at full price.
By: Sharon B.
I want to pass on a tremendous THANK YOU to the Phinney Team on the recent and expeditious sale of our home. The entire team made the process positive and stress free every step of the way. In this dynamic housing market, it was clear that we were in the very best hands with Loretta; her expertise, professionalism and respect in the industry are second to none. Our sincerest thanks for making this such a positive experience.
By: DAVE & CHERYL
Michael Phinney is a wonderful example of what an exemplary sales representative should be. My husband and I were familiar with the Loretta Phinney Royal LePage Team and their outstanding reputation. When it came time to selling our home, we decided to call upon Michael. The service we received from him was beyond exceptional. Michael sold our home almost immediately, despite the fact that my husband and I thought it might be a difficult sale. We were obviously very impressed with Michael's knowledge and expertise. We were having a home built out of town, but due to some very precarious circumstances in our lives, we had to change our course of action. Once again, we called on Michael for his invaluable assistance in helping us buy a condominium in Mississauga. Michael's devotion and loyalty is superior. He is extremely proactive and has navigated us with wisdom, integrity and counsel to a purchase we are thrilled with. Michael is definitely a people person as demonstrated through his compassion and caring manner. His wit, charm and endearing personality make him absolutely delightful to deal with. He is always prompt for meetings and does not let a phone call or text go without immediate attention. The service we have received from Michael is excellent. His orchestration of transactions is totally thorough from inception to conclusion. We more than highly recommend Michael for your next real estate venture. You can be assured you will be very well taken care of. Thank you Michael! With sincere gratitude, Dave and Cheryl
Hi Michael, Thank you for your great work and support during completion of this transaction. I will call you to setup convenient time for all of us to go toghether for some food and drinks. Regards, Richard.
We are very pleased that we selected 'The Phinney Team' to sell our home. We got the full package: Professionalism, Perseverance and Perfect Results. A truly positive selling experience with Loretta and Michael. This dynamic duo’s performance was outstanding. Hope you have a wonderful day.
By: Lori C
Michael and Loretta Phinney Team are absolutely amazing! They sold my property at the slowest time of year, but still found Potential buyers. Voted as Mississauga's People's Choice, they go far beyond in being readily available and informative every step of the way.. I got continuous updates where their advertising dollars were being spent, the feedback from viewers, and marketing techniques. I trusted Michael and Loretta completely and from the moment I signed the 'for sale' contract, I was promised that this team would sell! Best of all, was the down to earth atmosphere working with a realtor who will feel like family forever...as they genuinely cared....Why Sell With Another, When The Phinney Team Is A Cut Above The Rest! I know why Julie felt she was sent an Angel in you Michael! Your mom and you are lovely, caring and sincere, Lori
By: Lori C
Michael and Loretta Phinney Team are absolutely amazing! They sold my property at the slowest time of year, but still found Potential buyers. Voted as Mississauga's People's Choice, they go far beyond in being readily available and informative every step of the way.. I got continuous updates where their advertising dollars were being spent, the feedback from viewers, and marketing techniques. I trusted Michael and Loretta completely and from the moment I signed the 'for sale' contract, I was promised that this team would sell! Best of all, was the down to earth atmosphere working with a realtor who will feel like family forever...as they genuinely cared....Why Sell With Another, When The Phinney Team Is A Cut Above The Rest! I know why Julie felt she was sent an Angel in you Michael! Your mom and you are lovely, caring and sincere, Lori
By: Alberto and Andrey
Hi Michael, We would like you acknowledge your professionalism, patience and efforts to accommodate all our enquiries, and questions in regards to purchased property located at 1321 Bramblewood Lane in Lorne Park, you have been originally representing as an agent. Please note, good personalities in any business combined together with great customer service are always appreciated and remembered, therefore for the future we would always recommend your services to our friends, and families. Thank You again for the job well done, and we wish you all the best in your future endeavorUs. Best Regards,
Hi Michael, I'm sorry I missed you today when you dropped by. Thank you for the lovely bottle of champagne and coffee mug! We will definitely raise a glass in our new home and I also look forward to our next coffee chat! I am so thankful for all you have done in helping Kim and I in transitioning to our new home! Kindest regards
By: Kris & Ursaula
Mike did an outstanding job as our realtor. His professionalism in selling our home was shown from the start to when our home sold within a few days. We highly recommend Mike and will definitely use his services as a realtor in the future.
Good morning Michael, Just a few words to say thank you for the rental at Lakeshore. I really appreciate how quickly it was done and how helpful you were to Linda in my absence. With all the chaos in our lives these days with our aging parents it's nice to know we have Team Phinney in our corner. Kind regards and say hello to your Mom and Dad for me.
Gooooooood Morning Loretta, and welcome back! I hope you guys had a fantastic holiday, and I look forward to hearing about it. Loretta, I wanted to let you know that Michael did a fantastic job in the sale of the townhouse in Milton. He kept me in the loop the entire time, returned calls immediately and when he was asked to get a touch more money he did so without even a hesitation. He was very professional....he brought a lot of comfort to the situation. In short Loretta, you would have been very proud....not just as your son but also a member of the #1 team in Canada. I look forward to speaking with you soon, Your friend and FAVOURITE client
By: Andrea & Trevor
"We are so thrilled to have partnered with Anna Phinney and the Loretta Phinney team! After trying the Comfree route and having no luck, we were thrilled with the services offered by Anna and her team and how she took all the stress off of our plates! With a little one at home and both having full time jobs, not having to think about ANYTHING was a game changer! She not only sold our property in less than 2 weeks but got landed us multiple offers and finally a deal over asking price! We will definitely be recommending her services to friends and family!"
By: Katie B.
Anna helped my fiancé and I buy our first home together. At every step throughout the house hunting process, Anna was attentive to our needs, patient with our indecisiveness, and responsive to our concerns. Anna was able to make our experience exciting and enjoyable; an experience that could have easily been stressful and overwhelming in such a highly competitive market. Anna is professional, hard-working, and dedicated to making her clients feel at ease. With Anna's extensive knowledge of the market, she was able to develop a strategy that helped us purchase our dream home. I also engaged Anna's services when listing my home for sale. In a market saturated with real estate agents, Anna sets herself apart with her attention to fine details. Anna went above and beyond by heavily advertising my property in various newspapers and on multiple real estate boards. She had a professional photographer take photos of my home and had a stager help me get my home looking its best. All of this contributed to overwhelming interest in my home and resulted in multiple offers. Anna was very organized and always kept me informed. As a result of her listing strategy, negotiation skills, and patience during offer presentation, my home sold for well over asking, significantly exceeding my expectations and setting a new record for the neighbourhood. I would highly recommend Anna if you are selling your home or looking to purchase your next home.
Anna Phinney was very professional and always available to communicate with us in a friendly and timely fashion. She made our downsizing transition stress free. We would recommend her to our friends and family. Kathy and Cal Smile...it's contagious!
By: Donna V
Hi Anna, It was a pleasure working with you to find my new home. I have been a client of the Phinney family for 20 years and have always received professional services for all my real estate needs. You are a great addition to this dedicated team of professionals. Your friendly personality, patience, dedication and your ability to negotiate deals in a competitive market was most impressive. I am grateful for the wonderful service and would highly recommend you. Sincerely, Donna V.
As a long time renter and first time home buyer, Anna was exactly what we needed. She was very attentive to our needs and available at all hours of the day to answer our questions, address our concerns, and calm us down when we started to panic. Whether it was a 6:00 AM phone call or an 11:00 PM text, she always responded immediately. Having someone to help us, who was just as invested in the whole process as we were, made the entire experience much easier and more enjoyable. We highly recommend her services to anyone looking to buy or sell. Andrew.
By: Leonard O
Ian recently helped us find our first home, so when my parents were looking to sell their home in Mississauga, he immediately came to mind. Thanks to Ian and the team at Royal LePage, my parents were able to sell their house quickly, easily, and for much more than they expected!
Hi Loretta, congratulations on your great fundraising event. Wish I'd been with you. I am the adventure traveler and I have great enjoyment seeing my clients experience the wonders of this great world. I just wanted to mention that both Rich and I have so enjoyed working with Ian Dance. He has been a gem and has made this house transition very simple and easy for us. He is very patient and caring and I would highly recommend him to anyone looking for a realtor with a heart. Cheers and all the best for the future,
By: Kathy and Steve
We cannot adequately express how much we both appreciate Andrea Johansen's expertise and professionalism. Her skill is outstanding. Working with Andrea resulted in maximum value and minimum stress, and we had fun along the way! We would not have sold our house for as much as we did without Andrea's guidance, expertise and diligence. Nor would we have found the perfect new home for our family. Her negotiation and marketing skills are second to none. She knows her business, is professional and will treat all parties fairly and with respect. Andrea is very well connected and will ensure that your property reaches the right buyers. Andrea is excellent at her job and I would not hesitate to recommend her. If you are selling and/or buying a house in Mississauga you cannot get better representation. There is no doubt that hiring Andrea was the best investment decision we could have made.
By: Bruce & Andi
Hi Loretta It has truly been a pleasure having your firm represent us during the sale of our home. I especially want to express my sincere gratitude to Andrea Johansen. Andrea facilitated a quick and seamless sale of my home that exceeded all my expectations. Her professionalism as well as her personal touch always made myself and family fell very confident and comfortable throughout the whole process. There is no doubt that I will be using and recommending her and your team at every opportunity. Thank You
By: Peter and Diana
Matt; Thank you for an exceptional effort selling our home. The marketing was spot on ensuring a short-listing period as promised. You negotiated the sale from a position of knowledge and experience far beyond your years. We couldn’t be more pleased!
By: Curt and Amy E.
It has been a real pleasure to work with Matt Kniginyzky on selling our home. From the first meeting we had he laid out a plan on how to market our home, yet he was flexible to what was happening in the market. He was always accessible and respected the fact that this was our home and would not push us to show the house at the drop of a hat. He has an easy going personality but is very knowledgeable and aware of what is going on in real estate in south Mississauga. We would highly recommend Matt for any real estate needs.
By: Janet Slade
Matt, I want to take this time to thank you and Loretta Phinney team for helping us to sell my in-laws home. As you know it does quite an emotional process for them have to sell their home after 48+ years. All their family memories are here but now it is time to enjoy those sunset moments. Jack and Irene met with a few agents prior to meeting you and Loretta. No one and I mean NO ONE caught their attention like you did. Immediately upon meeting you we knew you were the ones that were going to be chosen to represent us in the sale. Even Jack said as you left through the front door "if anyone is selling this home it is that young man". Trust me that is a great compliment. Up to that point in time he was refusing to move at all. From the "get go" you have been extremely personable, outgoing and available at a moments notice. You have always represented us with no hesitation and with complete honesty and enthusiasm. Please accept my complete gratitude for all the help you have given me in helping Mom and Dad move on to the next stage of their lives. If you ever need a reference you know where to find me. Please don't hesitate to call. I will gladly recommend you to my friends and even anyone I have yet to meet. Best of luck to you always. Regards, PS Irene says if you were younger she would give your wife a run for her money.
By: Margaret H.
Dear Matt, Thank you for all the help, securing our new home and selling our current one. Your professionalism and care to details made a very difficult time smooth sailing. I was very impressed by how quickly you handled all aspects of our purchase. Two days from view the house to signing the final papers is amazing. I will have no hesitation in recommending you to any friends that need a great Realtor. Sincerely,
By: Elizabeth Armstrong
Mr. Matt Kniginyzky At Royal LePage Your service was outstanding. I never could have waded through all the paperwork, and known all the steps to take without your kind and patient help. You saved us $10,000 on the purchase of our home then facilitated $75,000 over the asking proce on the sale of our Oakville home. You were available to use at all time with any questions we had, answered promptly and fully. You seem to treat your work more like a calling than a job. Thanks again for everything. Yours truly
By: John and Shelley
Shelley and I wanted to pass along our most sincere thanks for the “beyond-amazing” job that you did in selling our home. From the time of our first meeting several months in advance of our listing, you were completely in tune with our “plan” and promised us that you would help make it happen. It has been our experience, that many realtors over-promise and then under-produce, whereas your approach is the complete opposite. From start to finish, you provided us with honest, confident and educated advice, demonstrated a keen sense of the changing market and devised a tailored strategy for selling our home – and then executed it flawlessly. Prior to us listing our home, you were only too kind to field our many inquiries in relation to market conditions and current listings. Upon us finally listing our home, you repeatedly assured us that your priorities were to completely satisfy us with excellent representation and to sell our home for the highest price possible. You repeatedly told us that you wouldn’t be happy unless we were happy…well please know that we could not be happier! The targeted mailer that you devised, the countless showings and follow-ups with prospective buyers as well as the manner in which you represented us in offer negotiations was outstanding from start to finish. YOU made the sale of our home for the price it sold for possible and in the process, set a new record for the highest sale price (by a mile) in our area! To accomplish this after having set the previous record selling price for the area when you sold one of our neighbour’s homes – an awesome performance record to say the least! Ashley, many realtors LIST homes, whereas you actually SELL homes and go above and beyond for your clients in order to not only sell their home for the highest price possible but also in the shortest period of time possible minimizing the disruption in your client’s lives. Any prospective client of yours should feel fortunate to have you represent them in the purchase or sale of their home and rest assured that if/when we choose to return to the GTA, YOU will be our first call to assist us in the process. Many thanks again Ashley, we could not have done it without you! To say that Ashley did a phenomenal job would be an understatement and I wanted you to know that, through our dealings with her, we learned that she is not only an amazing realtor, but an equally amazing person who really knows how to go above and beyond in relation to customer service. She is also a true ambassador for your firm and the business that you have strived so hard to build for so long.
By: Nirav T
Ashley helped us find a place we call home now in a tough seller's market, she went above and beyond to make sure we got a chance to see the property, make a reasonable offer in time before it became yet another bidding war, she helped us with each stage of home buying process. We’re very thankful that Ashley found a property in neighbourhood we loved and in price range we could afford. I would recommend Ashley to my family and friends without any hesitation. Thanks, Nirav
By: Tonja & Phil
From the moment we met Ashley, we knew she was fantastic. With her warm, cheery personality, we immediately felt like we had known her for a long time. She listened to what we really wanted and had come prepared to discuss the details. She had researched the neighbourhood, the house, and the community prior to our meeting. She asked what was important to us and was knowledgeable and had stats to back up her opinions. Throughout the process, Ashley provided great advice and was always available and willing to talk us through the details. Her strategy for selling our house impressed us and she stayed calm and firm through the negotiation process. During the reviewing offers stage, we overheard Ashley say to another agent “Integrity is a value we believe strongly in and we are committed to ensuring that everyone is treated fairly and equally.” Through her actions, it has been clear that integrity is of utmost importance to Ashley and her team. We were thrilled to sell at more than 15% over asking price with a firm offer after being listed only one week. We would highly recommend Ashley Shaw and her team to everyone.
By: Shabana & Dr. Ullah
We were googling open houses & one of Loretta's properties was The 1st open house to pop up on the results page. "Let's go there", my boys said. Since it was our first open house, we obviously weren't expecting anything to occur, such as meeting an agent that would eventually help us find a house that would suit the needs of the whole family. However, when we reached the house, we met Ashley Shaw, a beautiful, well dressed young lady was there to welcome us, and showed us the house. It had most of the features we wanted, but Ashley was determined to find us an even better property as we wanted ground floor living. She was always peaceful, pleasant and displayed a professional attitude. Even though we told her about our being unsure about the area & being in touch with many realtors across the GTA, she never got offended. There was no difference in her approach and she told us that we should let her know if we need any help. Ashley never pressured us when we were thinking about making a decision. We learned a couple of tricks from her, like finding the age of the house by looking at the date on the windows. The boys could see that she was different from the other agents. She further displayed her proficient skills whilst picking my husband and I up from the Airport on different times and driving us to different destinations in the Greater Toronto Area. During this time we met some of her family members & felt so honoured. When we least expected it, she went extra miles to find us a painter and a cleaning lady, which is highly appreciated. Buying and selling a house is always a stressful procedure in both ways. During each step of our purchase, Ashley was always available which we always admired. It gives me a tremendous amount of pleasure to write about her. "Ashley Shaw" where professional and personal balance is at its greatest.
By: Karen and Marc S
"Ashley was incredibly professional, friendly and organized. She kept us informed every step of the way, and gave us phenomenal advice about what we had to do to make our house more desirable. Her detailed listing, pictures, floor plan and knowledge of the area both where we purchased and sold only added to services she offered. Not only did Ashley sell our house, but she sold it in one day for more than list price. As for the purchase of our house, she managed to negotiate a great deal. Ashley delivered nothing short of outstanding work, and exceeded our expectations in every way. Our move into our dream house would not have been possible without Ashley."
By: Adam & Michelle
Hi Ashley, We received lots of great advice from Ashley about how to prepare for listing and selling our home. Ashley was able to have someone come in right away and take beautiful professional pictures that really captured all the assets our home had to offer. Ashley used these pictures to advertise our house in multiple newspapers and magazines that reached a huge potential buying market. After my wife and I decided that we only wanted to live on two streets in the same neighborhood we thought we would be handcuffing Ashley. She took this as a challenge and hand wrote personalized notes to every house. Sure enough, her hard worked paid off. We were able to view our new house and purchase it before it even went on the market. Ashley was very helpful in showing us what to look for during the viewings and gave us lots of great advice. We ended up with a fantastic home in a great neighborhood, and we're really grateful to Ashley for all of her help. Our whole experience from start to finish was first-class, and we're glad to have chosen Ashley and her team to guide us through this transition.
By: Briane & Wendy
How lucky we were by happenchance to meet Ashley Shaw at an open house! Things happen for a reason. Within the day, Ashley became our realtor for both selling and buying transactions. Within 3 weeks she sold our condo in record time at a record price for our condo building! To top it off, the same day of the sale, she guided and supported us to the property match that would lead to us buying our new house, soon to be our home. Ashley was cheerful, careful and professional, and ultimately worked very hard in our best interests. Quite impressive and well done!
By: Michael, Yvonne and Sarah
Hi Ashley, We can't be more appreciative and grateful for our recent real estate adventure with you. Selling a house is not very simple, without an agent it's stressful and time consuming. Luckily for us, our experience with you has helped us with confidence that we bought a house, and sold our own, for a satisfying price, and within just a few days. As a hard working agent, you are very helpful and always puts your best effort into your work. Your suggestions find potential buyers and prepare all the paperwork we could not have done ourselves. You are an easygoing and great negotiator that is helpful to pick a price to sell our home and buy an excellent new one. Everything worked out perfectly and smoothly, all thanks to you. We don't think it's possible to be more appreciative of your work. Thanks Ashley!
By: Mike Atkinson & Deanice Yolanda
Being first time home buyers we were not exactly sure how to proceed through the buying process; with so many elements to it, we felt overwhelmed. Ashley Shaw was simply fantastic! She was thoroughly educated on how to find, make an offer and secure a new home. She was very helpful and provided us with the guidance we needed to feel comfortable with our purchase. We were able to reach her immediately at any time and never once felt like we were less than a top priority for her. Thank you so much Ashley for your hard work, dedication and guiding us through our first home purchase. I would not hesitate to recommend Ashley to anyone looking to purchase a home.
By: Adrienne and Jonathon
Ashley Shaw is a real estate agent that offers her clients an intuitive spirit accompanied by an in depth knowledge of the current market. Ashley will take the time to develop a relationship that seeks to understand the needs of the individual, couple or family searching for their next home. She is a capable agent that introduces relevant and current statistics to her clients' wish list and works to establish realistic goals in finding the perfect home or the right buyer. Ashley found our family's current home by listening to not only our needs and wants but by what she was able to assess of what the market had to offer.
By: Stacey Elefant
Dear Ashley, I wanted to take this opportunity to thank you for helping me sell our building in Mississauga. This was our third attempt and I am confident it happened because we had you as our agent. You made everything seem effortless and you were always available for us. Your professionalism and work ethics are commended. It has truly been a pleasure working with you and please note that I would be happy to refer you at any opportunity. Thank you again for everything!
By: Tanja & Mathias
Ashley, your professionalism and being able to read our needs, perhaps even better than our family could express, is second to none. I can't stress enough how we appreciate how you have been able to guide us incredibly throughout the whole process. I would not hesitate to recommend your services & work with you again. Upon meeting with us initially about listing our home, you came to us fully prepared, having researched the neighborhood and what we could reasonably anticipate. You came with a full marketing plan in hand, and were able to advise and position a price point that was not only correct for the market, but which provided a level of interest that allowed for a sale price through multiple offers at close to 10% above list. We couldn't be more pleased! In looking for a new home for our family, you were patient and noted our needs & preferences and were able to seek out an opportunity in an area in which we were so pleased to find a gem of a home in! While the home appeared to have been sold, you monitored it and ultimately when it fell through, your timeliness and rapport with the listing agent allowed us to get in and scoop up an excellent opportunity, for which we are truly grateful. Ashley, again from the bottom of our hearts, thank you so much for your assistance & we look forward to a long continued relationship... yet now that we have our new home, we don't want to move again for a very long time, so we will enthusiastically continue to refer you to friends & family! Regards
By: Steve and Jessica Harding
Thank you so much for your help in finding us a home!! We truly believe we would not be where we are today without you - and we are exactly where we want to be!! A few things stood out... Most importantly trust. From day #1 you were open, honest and we knew we could trust you - this enabled open dialogue and really 'helped us help each other' in sifting through all the options. By the end, it felt like we were house hunting with a friend! You were also very dedicated and professional, often turning our requests to see a home into a viewings with very little notice! You know the Burlington area very well and your ability to quickly do research was extremely helpful. Thank you for pushing us and challenging us and being supportive of all our decisions and thought process along the way. Your professional guidance and suggestions helped set our expectations and guided us seamlessly through the whole process. We are delighted with our purchase and are very appreciative of your efforts! We will be recommending you to friends and family in the area any chance we get!!!
By: Larry and Elizabeth Robinson
We know that your personal attention to every single showing was indispensable to a successful sale. The wide distribution of your advertising, both on the internet and in several magazines and papers, assured us of a constant source of interest in our home. It certainly helped that the Loretta Phinney Team are number one in Canada but for us it was your personal help that we believe encouraged many out of town and local buyers to brave very bad weather to come see our home.
By: Stephen & Gail
Good morning Loretta, We hope you’re enjoying this lovely summer weather as much as we are…now that we’ve found the perfect new home!! Paul was absolutely tireless in his pursuit to understand our needs and to help us snag the exact home we wanted. We certainly put him through the paces, including a last minute curve ball, but he didn’t miss a beat! We particularly appreciated his light hearted and confident demeanour throughout, while at the same time delivering with a surgical sense of purpose. Gail and I just want you to know how much we appreciate your strong recommendation to go with Paul. You were absolutely correct!
By: Nadine & Kenton
Hi Loretta, I'm writing to let you like you know how superbly wonderful working with Paul Weber has been. He helped us purchase our beautiful home in Oakville as well as helped us sell our old house in a very short period. He is amazing!!!! Paul has been so professional and patient with us throughout the entire time. We are so pleased to have met him and will highly recommend him to all our families and friends. We will most definitely look for him when we are ready for the next house....but in the mean time we are going to enjoy our newly purchased home. Thanks so much for everything! You have a great team! Paul Weber is definitely a real asset to your office. Have a Happy Valentine's Day!
By: Jung and Helen
You are very pleasant person to work with, are very well organized, and focused on the project. We really appreciate you for your time and effort to sell our house. When we listened to you and followed your direction, even though there was some doubt, we could see the fruit at the end. You had all the schedules and agendas within a few weeks, and then the house was sold at very desirable price within such a short time frame. You are the best realtor we ever met in the world! You made our life very easy and at peace during this transitional period of life. We are so lucky to have you as a real estate agent. We will recommend you to our friends whenever we have chances. Thank you very much again. Best regards,
By: Lorna, Jim and Victoria
We first met Paul on a rainy Sunday at an open house in Oakville as we were just beginning our new home search. He spent time getting to know us, finding out what we were looking for and quickly helped us narrow down our search. Through Paul we found our dream home, and then sold our own home in a matter of days! Throughout this time he worked tirelessly on our behalf; his research was thorough, his advice was invaluable and his patience was endless! We are very happy with our move and would not hesitate to recommend Paul and the Loretta Phinney team to our friends and neighbours.
By: Anna & David
Dear Loretta, We were one of the lucky ones to be introduced to Paul Weber this past April and would like to share our experiences with you. We were very happy and pleased to have had hi as our realtor to sell our home and find us a beautiful new home to grow into. Right from the start, we noticed that Paul stood apart from other realtors we have met in the past. From his friendly personality and pink socks that won our kids over to his knowledgeable expertise and patience with our many questions. Paul always took the time to inform, educate and advise us every step of the way. He was always organized, prepared and very professional. (Gotta love his pencil case, hi-lighters and paper-clips) Above all, he always had a smile and a calmness about him that provided us reassurance, confidence and trust in him. When he was representing the sale of our home, he was very professional, fair and took his time to ensure we understood all the scenarios and that everything was done correctly. During the process of searching for our new home, Paul was never pushy, he allowed us to speak our thoughts and always asked questions to clarify our needs. He often pointed out things we missed or should be considering. Paul always responded to our emails/texts in a timely manner. We felt like we were his only clients. Loretta, the services your team provided in selling/marketing our home surpassed our expectations. From a down-to-earth experienced Sales Representative (Paul) to having a professional home stager provide a consultation in helping us get the home ready for the market to getting a floor plan specialist prepare accurate floor plans to assist with selling to having a professional photographer who took amazing photos of our house to printed colour glossy brochures featuring photos and specs of our home to preparing booklets of the schools in the district to newspaper ads and much more..., we felt all your professional dedicated services were key factors in getting us 19% over our asking price. Thank-you to your team for the top-notch services. Thank-you to Paul for the exciting block party adventure of selling our home and the nerve racking hour wait in the car on a raining evening while he secured the purchase of our beautiful new home. Without hesitation, we would truly recommend Paul and the services of your team to our friends and family. Once again, thank-you for the great experiences! Sincerely,
By: Sam & Vinu
My wife and I met Paul when we were looking for a house. What struck us was the professionalism he exhibited combined with his knowledge of the local real estate market. We did not have an agent at the time and Paul offered to assist so we gave him the opportunity to demonstrate if he truly understood our needs. Unlike the scores of agents who would do a quick MLS search and shoot a dozen listings your way, Paul took his time and sent us 2. He further refined his search based on the feedback we gave him from those 2 and the 3rd listing he sent us was right on the mark in terms of everything we wanted at the price we wanted it at. With a few possibilities arising on the job frontier, our plans changed and we ended up not buying but we firmed up our resolve to sell our current house. The background on our house was that it was the priciest house ever sold in the neighborhood by yours sincerely and the price differential remained. It was up to Paul to ensure that we got that differential back. Once again Paul took his time and came up with the Idea to list the house at a lower price point and entertain multiple bids. Needless to say, we were very apprehensive but that did not sway Paul's outlook on how to approach this sale. He walked us through all the facts and we placed our trust in him. Our house was sold in a week 45K above listing price and on par with what my wife and I had in mind. Needless to say, we would definitely recommend Paul to others who seek an agent or advisor.
By: Melissa & Troy
Dear Loretta, We wanted to thank you and your team for all your hard work, support and resources your brokerage provided us in the purchase of our new home and sale of our condo. Your team went heads and shoulders above our expectations with the experience and for that, we are truly grateful. We were pleased with the overall marketing services your team provided including the staging services, professional photos, brochures and advertisements. In particular, we would like to express our sincerest gratitude to our agent, Paul Weber. We came across Paul by chance this summer after we stumbled upon an open house that he was hosting. Troy and I immediately took to Paul's personality and his professionalism. What really took us by surprise, and what really drew us to engage Paul as our agent, was his heartfelt outreach following our initial meeting. We felt that it was important to find an agent that resonated well with us and Paul fit the bill to a tee. We felt that he was a knowledgeable professional and most importantly, someone we could trust. We truly can't say enough to praise Paul. He is attentive, organized, patient, tough (when needed), and above all, passionate about helping his clients. Throughout our time together, Paul really made us feel like we were his only clients. He was very patient and often took time, day or night, to answer our many questions and provided lots of additional information to help us make our decisions, every step of the way. He is an excellent negotiator and has great attention to detail. He strikes the finest balance between being the confidant you need when making a large personal decision, such as buying a house, and being the professional agent, who just seems to get things done. This house purchase was Troy's and my first home purchase together. Despite all the challenges in what we were looking for in a home, Paul always seemed to get us what we sought out to achieve. We even started calling him the "Magic Maker" - he always closes a deal! Throughout the process, Paul always considered our needs and wants above all and more importantly, he kept us grounded and fought hard to strive for our goals. In the end, we bought an amazing house in East Mineloa and sold our condo, all in a span of six weeks since the time we met. Some would call that a whirl wind adventure, Paul calls it a day at work! We would gladly recommend anyone to seek out Paul or anyone on the Loretta Phinney team. Buying a house has truly been a great adventure and thank you again for your help!
By: Rob & Doris
Paul's commitment and superior client service far exceeded our expectations. Not only was he a pleasure to work with, but he also delivered outstanding results. We had worked with several other realtors for well over a year in the search for our new home, with no luck. We were then fortunate enough to meet Paul. He was extremely patient, and invested the time upfront to understand our needs and wants. Due to his knowledge and expertise, our search became very specific and targeted. Throughout the process, Paul always took the time to patiently explain all the options and the pros/cons, without placing any pressure on us. We were amazed at how tirelessly Paul worked in the search for our new home. We had never before received such dedicated and knowledgeable service. He made it his mission to make us happy. And sure enough, within a short period of time, Paul delivered to us the home of our dreams. Paul put the same level of commitment into the sale of our home, enabling us to have complete confidence in his strategy. He prepared outstanding marketing materials via brochures, virtual tours, and floor plans that revealed the most positive features of our home, and even provided a professional home stager to aid in the process. Paul delivered results we would never have thought possible. After being on the market for only 15 hours, we received 3 offers, and sold for almost 10% above ask. We were very impressed with Paul's superior negotiation skills, and his emphasis on integrity and professionalism. Paul has a strong work ethic, founded on integrity, reliability, drive and determination. He takes the time to understand your needs, and works tirelessly to see those needs met. It is quickly apparent that pleasing his clients is his top priority. It is with utmost confidence that we will be referring Paul to our family and friends. He does an outstanding job of upholding the highly-regarded quality and results associated with the Phinney family name.
By: Andrew and Massimo
Dear Lillian, we've been meaning to get in touch with you recently, as we've been busy with the move, to thank you for the fantastic job you did helping us on a home. Its greatly appreciated!!
By: Colin and Samantha
Our original search parameters for a new Oakville home started out fairly broad as we wanted to explore multiple neighbourhoods, which could prove very frustrating for some agents. However, Lillian took this task in stride and was very supportive, knowledgeable, and responsive throughout the entire process, helping us narrow our search. Once we found "the" house we were interested in, Lillian was very attentive to all of our questions and was extremely helpful throughout the bidding and closing process of our eventual home. We are very excited to move in, and credit Lillian for supporting us every step of the way, ensuring it was a smooth and enjoyable experience.
By: Lejla & Alan
Dear Edyta, We can’t believe we finally made it to the finish line and after two and a half months of extension in waiting conditions, and not knowing where we stand, we can finally say our dream house is ours! We wanted to deeply thank you for being our agent, our pillar of strength on this nerve wrecking journey, and for strongly leading us every step of the way during purchase of the new house and sale of our own house! You made this possible for us! You worked so hard to make this dream come true for us!! Your professionalism, diplomacy, patience, strategic thinking and integrity were key to these deals coming through. We had to deal with a very difficult situation, but your perseverance, kind nature, transparency and diplomacy were just few of many wonderful characteristics you possess that helped pull this through. We admired your intelligence and your strength during this rough journey - but most of all we admired you for never giving up!! Even when it got so tough, you remained positive and focused and always looked for solutions to keep moving forward, while keeping our best interest in mind at all times. And amazingly so, you have always done it with a smile on your face and always found time to speak to me and reassure me to remain positive and in your calming tone tell me that everything will work out ( even when you were not sure it would, you provided me support). You proved not only to be an excellent agent, but a good friend. Thank you Edyta! It has been a great pleasure and a true privilege to have you represent us as our realtor!! From the bottom of ours (and our boys) hearts, Thank you! We love you Edyta!
By: Jane & Peter
Thank you so much for the professional job you did on the marketing and sale of our Mississauga home. Your positive, encouraging attitude was truly appreciated. You were always quick to respond to questions and you patiently guided us through both the buying and selling process. We wish you much continued success.
By: Jane & Peter
Dear Edyta, Thank you so much for the professional job you did on the marketing and sale of our Mississauga home. Your positive, encouraging attitude was truly appreciated. You were always quick to respond to questions and you patiently guided us through both the buying and selling process. We wish you much continued success.
Selling a house is never an easy process, selling a home, well that is a whole different thing. Our family home held a lifetime of memories, 45 years, 4 kids, and a whole lot of friends and family coming through the door. The decision to sell was not easy, but finding the right real estate agent made the task less daunting. We chose Loretta Phinney Real Estate, through Royal LePage, for a few reasons, a proven track record in our neighbourhood, a sales strategy we were comfortable with, but more importantly our decision was based around the services of our Sales Rep, Edyta Wojdalowicz. Edyta understood how difficult it was for my mother to move straight from the outset, and was sensitive to the needs of her client. Always thoughtful, never pushy and extremely positive and professional, she had our home sold following the first weekend of viewings. There are literally thousands of agents to choose from; finding the right fit for your needs is an important part of the process. Edyta was without question the right fit for us and I am quite sure her honest and approachable demeanour will work well for most people.
By: Tina & Long
Lisa Nguyen is a hard working agent. She has good knowledge and understanding of the market. She studied what we need, our budget, and our financial situation well before coming up with a solution for our investment objectives. She was very helpful and trustworthy. I am definitely looking forward to working with her again for our next investment.
By: Ferdinand & Jane
We were new to the city, ignorant and confused. We needed help in buying the perfect house but it seemed the realtors we encountered didn't care, didn't know and were selfishly pushy. Until we walked into Lisa's world. From the start, Lisa displayed expertise and willingly shared her knowledge about the GTA market, even without commitment from our part. She provided timely and objective advise on various properties and communities. We really felt she had our best interest as her primary objective. And also, after providing her objective expert opinion, she never interfered in our decision. We found the perfect house because of Lisa. Thank you Lisa, you are the best.
Thank you Lisa for making my mom's home buying experience a smooth and stress-free experience. Lisa's knowledge base of the area, professionalism, and attention to detail were much appreciated. We will definitely consider using the Loretta Phinney team in the future if needed. Thanks again.
We would like to take this opportunity to thank Lisa and the team at Loretta Phinney Real Estate for all their hard work towards the sale of our townhouse. Lisa sold the townhouse in a short period of time and got us just below list price! The Phinney team also facilitated the sale by providing beautiful staging furniture and we all know that a house sells more quickly when buyers can see furniture in the unit. I should also point out that Lisa was available at all times to answer our questions and believe me we had a lot of questions. In closing we would recommend Lisa and the Phinney team to anyone looking to buy or sell a home.
By: Rick and Lisa
My Fiance Lisa and I would like to express our gratitude towards the Phinney team and particularly to our salesperson Lisa O for an outstanding experience during the sale of our two homes and the purchases of our dream home. Throughout the process their professional conduct was evident along with the Phinney networking and advertising advantage we where to sell and buy seamlessly. We have in fact recommended the Phinney team to all our friends. Thanks Team Phinney
Hi Lisa, I really appreciate how quickly it was done. You have done a fantastic job on selling my house in 2 days at my expecting price. Your friendly personality, patience and confidence was most impressive. You are amazing! I can't say anything but many thanks. Wish you and your family have a wonderful summer!
By: The Nguyen Family
Working with Lisa has been a great experience for both myself and parents, she went above and beyond what we could have expected. She was very informative and attentive to details which is very important when going through the process of making one of the biggest purchases of your life. Lisa was always there to answer questions when ever we had one. She changed our perception of real estate agents that are just out there for a quick sale and to move on to the next client. She made sure we knew what we were getting into and so we could make an informed decision. I hope her the best for all her future clients as they will not be disappointed to have Lisa as their agent to find them their perfect home.
By: Carl & Pauline
We had and are still having a wonderful experience with Rick Arnold our Real Estate Agent From Royal LePage. My husband and myself have lived in our home that we sold for 28 years so we had a lot of wonderful memories and we both were high on emotions on selling the home. Rick came into our house and made us feel that our home was very special to us and this was one of our biggest decisions to make and he wanted to give us the best service he could and the best value for our home. Rick certainly succeeded in doing both! Rick was very professional in the negotiating and marketing of the home at all times. He sold the home quickly and is very prompt in returning calls, emails and texts. Truthfully for a big decision to make it was not at all stressful and now my husband and myself can relax knowing we made the right decision to use Rick Arnold from Loretta Phinney Brokerage. We are proud to have Rick's name on the sign saying " SOLD" on our lawn. I will highly recommend him to all my friends and family in the future.
By: Bob & Sharon C.
We met Rick in January of this year when he was helping our Daughter in the search for her new home. We were immediately impressed with his professionalism, kind attitude and attention to detail, so there was no question who to contact when we decided to downsize. He asked the right questions to ensure he had all the information required to find us the 'perfect home'. The whole process was seamless which took much of the pressure off us and for that we are very grateful. Thanks to Rick, we found our 'perfect home' and moved in last week. Needless to say we are thrilled and would be happy to recommend Rick to anyone.
By: Pankaj & Monica
Hello Rick, First of All wanted to thank you for all your assistance in helping us selling our current home and finding us a still better place for our dream home. Me and Monica really appreciate the guidance you provided, all the market information and emotional support while going through this big transition. Your quick responses gave us further confidence and helped in decision making. While I was traveling, you made the communication so easy. You made the complete process of selling and buying easy and comfortable by educating and guiding us at each step. Rick, we were impressed with your professional approach and always good to see your charming personality. We wish you a great future and you will be the first one to know on our real estate needs. Best regards, Pankaj & Monica
By: Mary and John K.
Dear Loretta and Ron, We would like to express out sincere appreciation and thanks for out successful dealings with Kim McKinney as our agent. Please know that his professionalism and knowledgeable approach on our behalf was extraordinary. He worked tirelessly above and beyond expectation for us - looking into zoning, surveys, building potential etc. etc. and got to know out property better than we do. He helped with staging, moving furniture even using some of his own things, and calmed out frayed nerves when required. We will strongly recommend him, and your agency to anyone needing an agent.
By: Rohini and Daryl
We wanted to let you know that we really appreciate all of your hard work as well as your generous gift -- which we have been able to use it many times now. We'll try to call you before the baby arrives. We've been busy getting the house ready for the baby who should be arriving any day now. Thank you so much for all of your help with our purchase -- we couldn't have made a better decision than to purchase this beautiful home. We hope you are doing well and hope to keep in touch.
By: Erin Z
Very professional and extremely helpful in finding the perfect place for our family! Highly recommend
Searching for and purchasing your first home can be very overwhelming. Lillian was very professional and knowledgeable in making the process smoother and helping me find my first home. Highly Recommend!
By: Andrew C.
Anna has been great to work with and made the whole process of searching and purchasing my first home easy and a pleasant experience. Being the first time ?looking for a home, she was patient with me and was always able to provide details and also some tips on what to look out for. Even with my busy schedule, she was always able to schedule an open house. And if I wasn't able to meet with her, we were always able to docu-sign forms and email back to her.
By: Andrew and Shehnila
When we first met Anna, we knew in a heart beat that she was the one we wanted to work with! She was professional from the time she walked into our house. Took the time to go over the process. For the first time ever we felt like an agent is on our side and not just out to make a sale. She responded to our queries in a timely manner- always prompt, polite language and always made us feel like million dollar customers eventhough we started out with a budget (due to our lack of experience )which wasn't realistic for the economy that we were in. Her words of encouragements were market is changing and you never know what we may find. However, she gave her professional opinion of what to expect in the range we were initially expecting to make a purchase but never asked us to give up on what we were looking for in a house. She told us we can go in steps to get to where we want! What I am trying to say is she listened. She took the time to understand our emotions and worked with what was available in the market. In the past, we have worked closely with two agents and interviewed two more after that. So a total of 4. Our experiences with those agents were dreadful as we were lied to, pressurized into buying with some really bad investments they wanted us to get into. In short, before meeting Anna we had our share of agents who were not working for the clients but for themselves. My husband and I instantly liked Anna because of her patience, the positive and professional mannerism that she exuberated. Now coming to the point of seeing houses and making a decision. What my husband and I really liked and appreciated but also loved about Anna is how honest and patient she was with us. After showing the houses she never pressurized us into making a decision. I believe that made a huge impact on us as we could focus on what we wanted rather than dealing with an agent who is trying to push for a sale as we have so often experienced in the past. She took the time to understand what we liked in each house and made sure we understood what we were getting into and not just settle for something we didn't love. These were my exact words to her ' Anna I have never lived in a used house before so I don't think I will ever love the place but I will be ok'. To that her sincere response was ' Shehnila you have to tell me that you love the place. There could be minor modifications that you would make but in the end you need to be happy in the house you live in. I won't be happy selling you a place knowing that you are not happy'. Then she further encouraged me by saying 'You will be surprised that you will find the one you love in a lived-in place' I believed her when she said that and bingo! We found a place which we bought yesterday as our starter home in which we are excited to begin our next chapter of life! We could've have asked for a better agent, who is a people's person, patient, honest and outright courteous. You have a star of an agent amongst your team and a true gem!! My husband and I are very happy with Anna who we hope to think of as our friend going forward! Thank you once again for making this journey such a memorable one. Anna will be the only one we would like to deal with for any of our future business :)
By: Emily & Jeff Dionne
Good morning Stacy, Thank you again for all of your support and efforts related to our house purchase in 2017. Here are a few lines to serve as gratitude and a testimonial of your services. And our apologies for the delay, please chalk it up to the Holidays. "Stacy Shipp is the epitome of who a Realtor should be. From our experiences dealing with real estate professionals, the "pushy salesperson" is often visible, and Stacy couldn't be further from that type of Realtor. Stacy was genuinely interested in getting to know our family and what we valued in a property. She provided an honest opinion to the many homes we viewed and never indicated a personal agenda. We learned a lot, as Buyers, listening to her guidance and the quality of referrals she provided, which supports the reason why one becomes a client of a full-service group like Loretta Phinney & Team. We strongly recommend Stacy for her work ethic, dedication, and professionalism that will be evident to anyone who meets with her, and she'll continue to be our Realtor of choice for years to come."